Tulum · Cliffside Ruins
The only Mayan city built facing the Caribbean: walls, temples and turquoise below.
From $1,600 MXN / person · min. 2 View experience
Personalized
stays.
At Community Concierge we create and coordinate every detail of your stay in the Riviera Maya, your way. Private accommodations, chefs, experiences, tours and transfers designed for the people traveling with you.
8Private villas
26Experiences
7Catamarans & yachts
5.0on Google
Lau & Fede
Your hostsOur story began in 2013, managing vacation rentals in Mexico City. That is where we discovered that hospitality goes far beyond the place where you stay.
Years later we chose the Riviera Maya as our new home. Family, friends and friends of friends started visiting us and, almost without noticing, we always ended up organizing their vacations.
That is how Community Concierge was born.
Because for us, every stay begins long before check-in.
Everything begins
with a conversation.
Everything else is born from there.
1
We get to know
Who is coming, what you celebrate, what you enjoy eating and doing, and what would make it special.
2
We design
A proposal made to measure, with the villas, experiences, transfers and services that best fit you.
3
We confirm
We review and confirm every booking and every schedule so everything is ready from the first moment.
4
We coordinate
We take charge of the logistics and every service so everything happens at just the right moment.
5
We accompany
We are available throughout your stay, attentive to your questions and whatever you want to add.
Hand-picked, one by one
Choose better.
Choose better.
Enjoy more.
After all these years living here, we've learned that the best experiences are rarely the most obvious ones. Here we've gathered the ones we keep recommending again and again. Cenotes, snorkel, diving, Mayan ruins, nature, adventure, food, wellness, sailing and much more.
Mayan Culture
Cliffside ruins, cities in the jungle, and towns where Maya culture is still alive.
Chichén Itzá · Full Day
One of the seven wonders of the world, cenote Ik Kil with buffet and a walk through Valladolid, one full day.
From $4,400 MXN / person · min. 4 View experience
Cobá · The Jungle Pyramid
An ancient city still wrapped in jungle, best explored early with a private guide.
Quoted on request View experience
Muyil & Sian Ka'an
Float the ancient Mayan canals through the Sian Ka'an biosphere reserve.
Quoted on request View experience
Xel-Há · Archaeological Zone
The new archaeological park opens soon: ancient port city of the Mayan world, steps from the lagoon.
Coming soon View experience
The Mayan Village
Step into a real Mayan village near Cobá: its customs, crops, crafts and flavors, shared by the family that lives them.
Quoted on request View experienceCenotes & Caverns
Open cenotes, caverns and underground rivers, the ones we know first-hand.
Five Hidden Cenotes
A private route through five cenotes locals actually visit: open, cave and jungle.
From $1,500 MXN / person · min. 2 View experience
2 Worlds · Open & Cave Cenotes
Two cenote worlds in one outing, open sky and underground cave.
Quoted on request View experience
“El Camino” Bike & Cenotes
Pedal a jungle path linking cenotes only reachable on two wheels.
Quoted on request View experience
“Ancestral” Cave by Lantern
A cave cenote explored by lantern light, the way it was first discovered.
Quoted on request View experience
Private cenote
A cenote booked just for you: furniture, a wood-fired oven and a grill, and no one else in the water.
From $7,200 MXN · 4 h View experienceATV Adventures
Adrenaline on wheels through the jungle, with the logistics and safety taken care of.
ATV & Cenote · 1 Hour
A short, fast ATV ride to a cenote, with mud, speed and a swim in about an hour.
Quoted on request View experience
ATV, Ziplines & Cenotes
The full jungle circuit: ATVs, ziplines and a cenote swim in one run.
Quoted on request View experienceWildlife Encounters
Monkeys, flamingos and jungle lagoons, with the people who protect them.
Monkey Sanctuary
Meet rescued spider monkeys in a sanctuary devoted to their return to the wild.
Quoted on request View experience
The Hidden Lagoon
Wild spider monkeys overhead and a canoe across a jungle lagoon, guided by the Mayan community that guards the place.
Quoted on request View experience
Las Coloradas · Pink Waters
Bubblegum-pink salt lakes and wild flamingos on the northern coast, a full-day expedition worth every mile.
Quoted on request View experienceSnorkel & Water
Reefs, lagoons and clear-water bays, at the hour they're calm.
Snorkel with Sea Turtles
Swim beside sea turtles in Akumal Bay, guided at the right hour, before the crowds.
From $2,000 MXN / person View experience
Snorkel in a Crystal Lagoon
A sheltered lagoon where fresh and salt water meet: calm, clear and full of fish.
Quoted on request View experienceArt, Architecture & Design
Galleries, museums and design spaces that shape this coast's art.
SFER IK Museion
Barefoot through a woven jungle museum, art and architecture as one organism.
Quoted on request View experience
Art Walk · Holistika & Tierra
A slow walk through Tulum's open-air galleries, murals and jungle architecture.
Quoted on request View experienceHolistic Experiences
Ceremonies, sound and wellness led by local practitioners.
Currently hosted at Holistika Tulum.
Temazcal Ceremony
An ancestral sweat lodge ritual, guided by tradition.
Quoted on request View experience
Cacao Ceremony
A guided ceremonial cacao circle.
Quoted on request View experienceFood & Markets
Where locals actually eat, after dark, with your driver waiting when the walk ends.
Street Food Night Walk
An evening walk through what locals actually eat: stands, taquerías and markets.
Quoted on request View experience
How we build a day
Every recommendation is built around four things: your route, the right hour for each place, who's coming and the conditions that week, so the day flows on its own.
Tell us who’s coming →
Boat charters · Water sports
The Caribbean,
The Caribbean,
the way we love it.
We always find a good reason to spend a day at sea. These are the experiences we most enjoy sharing with the people who visit us. Catamarans, yachts, sportfishing, snorkel, sandbanks, chef on board, sunsets and water sports.
Blue Iris
Our most requested catamaran: 40 ft for up to 20 guests, with reef snorkeling, open bar and crew.
From $1,200 USD · 3 hrs Check availability
Bang Bang Lulu
A spacious 42-ft private catamaran for up to 25 guests, reef snorkeling and sunset sails.
From $1,400 USD · 3 hrs Check availability
Chapter Two
Our largest catamaran: 45 ft for up to 30 guests, with space, comfort and crew for everyone on board.
From $1,600 USD · 3 hrs Check availability
Sogu
A 37-foot Sea Ray for up to 8 guests: private chef and premium open bar on board, from a cove afternoon to a full day of reefs and beaches.
From $1,000 USD · 3 hrs Check availability
Jet Ski Adventure
Full throttle over turquoise water along the Akumal coast: white sand, jungle and the reef line, with an expert guide. Two riders per ski.
From $99 USD · 30 min Check availability
Deep-Sea Sportfishing
Marlin, tuna and mahi aboard a private 28-ft sportfisher for up to 6 guests: your catch comes back cleaned, filleted and ready for the villa kitchen.
Quoted on request Check availability
Spearfishing
Free-dive the reef with a pro guide out of Puerto Aventuras, and bring dinner back yourself.
From $180 USD · half day Check availability
From our black book
The places we
The places we
always return to.
Over time we built a list of places we keep enjoying and sharing with every guest who asks us for a recommendation. Restaurants, beach clubs, golf, spas, bars and shopping.
Restaurants · Playa del Carmen
The Playa tables we book, and take you to and from.
Restaurants · Tulum
The best of Tulum at the table. We book it and arrange your private ride there and back.
Beach Clubs
Beach days with service, at the clubs worth the trip.
Golf
The Riviera Maya's courses, with tee time and the morning coordinated.
Free time & strolls
Fifth Avenue and Puerto Aventuras. We drive you there and back.
We move with you
Every ride
Every ride
counts.
A well-organized trip begins long before the first outing. We make sure every transfer is comfortable, punctual and completely private. Airport, hotels, villas, marinas, restaurants, parks, service by the hour and logistics for everyone traveling with you.
Airport Transfer · Private
Arrivals and departures with flight monitoring and a welcome sign with your name.
Quoted by pickup point Request a quote
Private Driver · By the Hour
Your own vehicle and driver on standby: combine stops, change plans, stay flexible.
From $1,100 MXN / hour · min. 4 hrs Request a quote
Custom Transfers
Point to point across the Riviera Maya: dinners, golf, weddings, celebrations and special arrivals.
Quoted by route Request a quote
Someone will be waiting for you
Airport transfers · Flight monitoring included
Private transportation throughout the Riviera Maya, coordinated around your schedule, itinerary and occasion. Welcome details, beverages and special touches can be arranged for celebrations, birthdays, proposals and private arrivals.
- Airport & point-to-point shuttles, quoted by your exact pickup point
- Car seats & boosters: one included in the fare, each extra $200 MXN
- A curated welcome kit: snacks, beverages and fresh fruit, is available on request and quoted by selection
- Airport arrivals include flight monitoring
Homes, not listings
It all
It all
starts here.
The right villa completely changes a vacation. This collection gathers properties we would choose for ourselves: for location, privacy, design and service. Beachfront, marinas, golf courses, family homes, private chef, concierge and much more.
Tankah Bay, TulumAll-suite beachfront
TuluMar
6 bedrooms · 6 baths · Up to 18 guests
Included: Private chef, bartender, chauffeur, daily housekeeping
4 king suites facing the sand and 2 jungle-view rooms, all en-suite: with an 1,800 sq ft rooftop over the bay.
6Bedrooms
6Full baths
16Base occupancy
18Max capacity
Private beach accessOcean viewInfinity poolRooftop & jacuzziFull staff included
TQO ~35 minCUN ~105 minTulum ~10 minPlaya del Carmen ~50 min
Included: private chef, bartender, chauffeur, daily housekeeping. Provisioning and beverages are billed by consumption: typically $50–75 USD per guest, per day.
LowMidHighHoliday
Guests 17 & 18 are welcomed at a supplemental nightly rate
From $2,250 USD / nightCheck availability
Puerto AventurasBuilt around water
Casa del Agua
6 bedrooms · 4 baths · Up to 12 guests · Beachfront
Included: Private chef, butler, daily housekeeping
A beachfront home built around moving water: fountains and channels run through its living spaces beneath a soaring palapa, and the sound of water never fades.
6Bedrooms
4Full baths
12Max capacity
7Min. nights · holidays
BeachfrontOcean viewHeated infinity poolFull staff included
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
Included: private chef, butler, daily housekeeping. Food & beverages billed separately. 6 king beds (1 convertible to twins).
LowMidHighHoliday
Holiday weeks: Saturday to Saturday
Wall-to-wall with Zacil Na, the villa right next door, the two book together as one 11-bedroom estate for up to 22 guests.
From $1,522 USD / nightCheck availability
Puerto AventurasSolar eco villa
Zacil Na
5 bedrooms · 5½ baths · Up to 10 guests · Private white-sand beach
Included: Butler, private chef, daily housekeeping
Open-plan architecture: intimate, light-filled and steps from calm turquoise water.
5Bedrooms
5½Full baths
10Max capacity
Min. nights: on request
Private white-sand beachOcean view (2 rooms)Infinity poolSolar poweredFull staff included
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
Included: butler, private chef, daily housekeeping. 4 king beds + 1 room with twins convertible to king.
LowMidHighHoliday
Minimum stay varies by season
Wall-to-wall with Casa del Agua, the villa right next door, the two book together as one 11-bedroom estate for up to 22 guests.
From $1,469 USD / nightCheck availability
Tulum junglePrivate cenote
Escaip Light
8 independent suites · 8 baths · Up to 20 guests · Private cenote to swim in
Included: Fully equipped kitchen: daily housekeeping, private chef and butler quoted separately
A private estate hidden in the Tulum jungle, built around its own cenote to swim in: eight independent suites, tasteful finishes and absolute quiet, for groups and retreats.
8Independent suites
8Full baths
20Max capacity
Min. nights: on request
Private cenote to swim inOutdoor poolJungle immersion, beaches 10 min awayOpen-air terracesPet friendly
TQO ~30 minCUN ~100 minTulum ~15 minPlaya del Carmen ~45 min
Your kitchen, your rhythm: fully equipped kitchen. Daily housekeeping, private chef and butler are quoted separately.
LowMidHighHoliday
Ideal for groups & retreats
Quoted on requestCheck availability
Fatima Bay, Puerto AventurasBeachfront condo
Chac Hal Al
5 bedrooms · 5 baths · Up to 10 guests · Direct beach access
Included: 24-hour security · minimum 3 nights
A beachfront residence in the gated Chac Hal Al development on Fatima Bay, Puerto Aventuras: five en-suite bedrooms for up to 10 guests, two pools and a private beach with loungers and palapas.
5Bedrooms
5Full baths
10Max capacity
3Min. nights
Direct beach accessOcean viewTwo community poolsFull kitchen & barGated · 24h security
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
Included: 24-hour security. 2 king, 2 double & 1 queen bed; crib available. Holiday cook service (3 meals) for Christmas & New Year.
LowMidHighHoliday
Minimum 3 nights · 7 in holiday season
From $700 USD / nightCheck availability
La Veleta, TulumGarden villa
Arthur 900
4 bedrooms · 4 baths · Up to 11 guests · 900 m² built
Included: Daily housekeeping, night security & morning coffee service
One of the largest villas in La Veleta: 900 m² of minimalist concrete, 4 en-suite bedrooms for 11 guests, lush gardens, a grand pool and permanent staff with concierge.
4Bedrooms
4Full baths
11Max capacity
900m² built
Grand poolTropical gardensWalled gardenConciergePermanent staff
Included: daily housekeeping, night security & morning coffee service.
CUN ~100 minTQO ~30 minPlaya de Tulum ~12 minTulum centro ~10 min
LowMidHighHoliday
Minimum stay: on request
From $700 USD / nightCheck availability
Surenna, TulumJungle Rooftop
Arthur 600
4 master suites · 4½ baths · Up to 9 guests · 600 m² built
Included: Daily housekeeping, night security & morning coffee service
A hacienda wrapped in jungle: 600 m² with 4 master suites for 9 guests, poolfront bedrooms, a rooftop over the canopy, daily housekeeping and night security included.
4Master suites
4½Full baths
9Max capacity
600m² built
Pool & solariumJungle rooftopPoolfront suitesTropical gardenPermanent staff
Included: daily housekeeping, night security & morning coffee service.
CUN ~100 minTQO ~30 minPlaya de Tulum ~15 minTulum centro ~10 min
LowMidHighHoliday
Minimum stay: on request
From $650 USD / nightCheck availability
Fatima Bay, Puerto AventurasOceanfront residence
Casa Serena
3 bedrooms · 3½ baths · 291 m² built · Single level, third floor
Included: Concierge
A single-level oceanfront residence in a gated beachfront community, retractable glass opens the living room and the primary suite straight onto the sea.
3Bedrooms
3½Full baths
Max capacity: on request
291m² built
Steps from the beachEn-suite bathroom in every bedroomChef's kitchenOutdoor kitchen with gas grillInfinity pool & gym in the buildingUnderground parking space
The residence: 3,130 sq ft on a single level, third floor. 1 king bed and 4 queen beds; every bedroom with its own bathroom, balcony access, blackout blinds and independent climate control. Secure Wi-Fi, laundry room and reverse-osmosis drinking water.
LowMidHighHoliday
Check-in 3:30 pm · check-out 11:30 am
From $625 USD / nightCheck availability
Private services
Your villa,
Your villa,
the venue
Spa, chefs, tastings and celebrations that come to you. We arrange them wherever you're staying.
Spa & MassageBy treatment & duration
MariachiBy set & length
Babysitting in the Riviera MayaFrom $400 MXN/hr · 3-hr minimum
Decoration & CelebrationsCustom quote
Pre-Arrival StockingGroceries + handling
Yoga & WellnessBy session & group
TastingsBy selection & guests
Private ChefBy menu & guests
Private BartenderBy event or by hour
Villa Photo ShootBy session
Already have part
of your trip planned?
We take care of the rest.
How it works
A well-designed trip
A well-designed trip
changes everything.
We design every itinerary as if we were planning our own vacation, looking for the best balance between timing, experiences and rest. Custom itineraries, lodging, experiences, transportation, reservations, budget and recommendations.
One stay
One home, one group.
Several stays or groups
More than one home, or families traveling together: with vetted venues, staggered arrivals and a per-person budget.
Weddings & retreats
An occasion with a program of its own: multi-vendor management, a production timeline, block transfers and one on-site contact.
We design it for you. Tell us who is coming, your dates and the kind of trip, and we show you your design fee before we start. Book the trip with us and the fee is credited in full toward it.
Planning a trip with many moving parts? We're always glad to hop on a call: in English or Spanish, so you can get to know us and plan with complete peace of mind.
Design my tripThe fee is credited 100% when you book with us.
