Private transfer included
Mayan Culture
Tulum · Cliffside Ruins
The Maya city built facing the Caribbean: walls, temples and turquoise below.
From $1,600 MXN / person · min. 2 View experienceTailor-Made Travel Designers
We plan your trip around the way you like to travel.
Let's beginPersonalized stays
At Community Concierge we create and coordinate every detail of your stay in the Riviera Maya, your way. Private accommodations, chefs, experiences, tours and transfers designed for the people traveling with you.
13Years in hospitality
12Private villas
22Experiences
14Private boats
Lau & Fede
Your hostsOur story began in 2013, managing vacation rentals in Mexico City. That is where we discovered that hospitality goes far beyond the place where you stay.
Years later we chose the Riviera Maya as our new home. Family, friends and friends of friends started visiting us and, almost without noticing, we always ended up organizing their vacations.
That is how Community Concierge was born.
Because for us, every stay begins long before check-in.
Everything begins
with a conversation
Everything else is born from there
1
We get to know
Who is coming, what you celebrate, what you enjoy eating and doing, and what would make it special.
2
We design
A proposal made to measure, with the villas, experiences, transfers and services that best fit you.
3
We confirm
We review and confirm every booking and every schedule so everything is ready from the first moment.
4
We coordinate
We take charge of the logistics and every service so everything happens at just the right moment.
5
We accompany
We are available throughout your stay, attentive to your questions and whatever you want to add.
Experiences
Choose better
Choose better
Enjoy more
After all these years living here, we've learned that the best experiences are rarely the most obvious ones. Here we've gathered the ones we keep recommending again and again.
Mayan Culture
Cliffside ruins, cities in the jungle, and towns where Maya culture is still alive.
Private transfer included
Mayan Culture
Chichén Itzá · Full Day
One of the seven wonders of the world, cenote Ik Kil with buffet and a walk through Valladolid and back by sunset.
From $4,400 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Cobá · The Jungle Pyramid
An ancient city still wrapped in jungle, best explored early with a private guide.
From $2,800 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Muyil & Sian Ka'an
Float the ancient Mayan canals through the Sian Ka'an biosphere reserve.
From $3,200 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Xel-Há · Archaeological Zone
The new archaeological park opens soon: ancient port city of the Mayan world, steps from the lagoon.
Coming soon View experiencePrivate transfer included
Mayan Culture
The Mayan Village
Step into a real Mayan village near Cobá: its customs, crops, crafts and flavors, shared by the family that lives them.
Quoted on request View experienceCenotes & Caverns
Open cenotes, caverns and underground rivers, the ones we know first-hand.
Private transfer included
Cenotes & Caverns
Five Hidden Cenotes
A private route through five cenotes locals actually visit: open, cave and jungle.
From $1,500 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
2 Worlds · Open & Cave Cenotes
Two cenote worlds in one outing, open sky and underground cave.
From $2,300 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
“El Camino” Bike & Cenotes
Pedal a jungle path linking cenotes only reachable on two wheels.
From $2,700 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
“Ancestral” Cave by Lantern
A cave cenote explored by lantern light, the way it was first discovered.
From $3,300 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
Private cenote
A cenote booked just for you: the furniture, the water to yourselves and no one else in it.
From $12,300 MXN · up to 10 guests View experienceATV Adventures
Adrenaline on wheels through the jungle, with the logistics and safety taken care of.
Private transfer included
ATV Adventures
ATV
A short, fast ATV ride to a cenote, with mud, speed and a swim in about an hour.
From $2,500 MXN / person · min. 4 View experiencePrivate transfer included
ATV Adventures
ATV Adventure
The full jungle circuit: ATVs, ziplines and a cenote swim in one run.
From $3,500 MXN / person · min. 4 View experienceWildlife Encounters
Monkeys, flamingos and jungle lagoons, with the people who protect them.
Private transfer included
Wildlife Encounters
Monkey Sanctuary
Meet rescued spider monkeys in a sanctuary devoted to their return to the wild.
From $3,200 MXN / person · min. 4 View experiencePrivate transfer included
Wildlife Encounters
The Hidden Lagoon
Wild spider monkeys overhead and a canoe across a jungle lagoon, guided by the Mayan community that guards the place.
Quoted on request View experiencePrivate transfer included
Wildlife Encounters
Las Coloradas & Río Lagartos
Bubblegum-pink salt lakes and wild flamingos on the northern coast, a full-day expedition worth every mile.
From $4,900 MXN / person · min. 4 View experienceSnorkel & Sea
Reefs, lagoons and clear-water bays, at the hour they're calm.
Private transfer included
Snorkel & Sea
Snorkel with Sea Turtles
Swim beside sea turtles in Akumal Bay, guided at the right hour, before the crowds.
From $2,000 MXN / person · min. 4 View experiencePrivate transfer included
Snorkel & Sea
Snorkel in a Crystal Lagoon
A sheltered lagoon where fresh and salt water meet: calm, clear and full of fish.
From $1,800 MXN / person · min. 4 View experience
Jet Ski Adventure
Full throttle over turquoise water along the Akumal coast: white sand, jungle and the reef line, with an expert guide. Two riders per ski.
From $99 USD · 30 min Check availability
Spearfishing
Free-dive the reef with a pro guide, and bring dinner back yourself.
Quoted on request Check availabilityArt, Architecture & Design
Galleries, museums and design spaces that shape this coast's art.
Private transfer included
Art, Architecture & Design
SFER IK Museion
Barefoot through a woven jungle museum, art and architecture as one organism.
From $2,400 MXN / person · min. 4 View experiencePrivate transfer included
Art, Architecture & Design
Art Walk · Tulum
A slow walk through Tulum's open-air galleries, murals and jungle architecture.
Quoted on request View experienceFood & Markets
Where locals actually eat, after dark, with your driver waiting when the walk ends.
Private transfer included
Food & Markets
Street Food Night Walk
An evening walk through what locals actually eat: stands, taquerías and markets.
From $1,400 MXN / person · min. 4 View experience
How we build a day
Every recommendation is built around four things: your route, the right hour for each place, who's coming and the conditions that week, so the day flows on its own.
See plans & pricing →
Yachts & Catamarans
The Caribbean
The Caribbean
the way we love it
We always find a good reason to spend a day at sea. These are the private boats we most enjoy sharing with the people who visit us, grouped by departure from Puerto Aventuras, Cozumel and Cancún, plus a sportfishing boat.
Departures from Puerto Aventuras
From an 8-guest yacht to a 100-guest catamaran, all from the marina town we call home.
Puerto Aventuras
Yacht · 37 ft
Sogu
A 37-foot Sea Ray for up to 8 guests: private chef and premium open bar on board, from a cove afternoon to a full day of reefs and beaches.
From $1,000 USD · 3 hrs Check availabilityPuerto Aventuras
Yacht · 80 ft · up to 80 guests
Pura Vida
An 80-foot classic motor yacht for up to 80 guests, all inclusive: open bar, freshly made food, snorkel and paddleboards.
From $2,099 USD · 4 hrs Check availabilityPuerto Aventuras
Catamaran · 40 ft
Blue Iris
Our most requested catamaran: 40 ft for up to 20 guests, with reef snorkeling, open bar and crew.
From $1,200 USD · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 42 ft
Bang Bang Lulu
A spacious 42-ft private catamaran for up to 25 guests, reef snorkeling and sunset sails.
From $1,400 USD · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 45 ft
Chapter Two
A 45-ft catamaran for up to 30 guests, with space, comfort and crew for everyone on board.
From $1,600 USD · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 65 ft
65’ Private Sailing Catamaran
A 65-ft sailing catamaran for up to 100 guests: In-Ha reef snorkeling, food grilled fresh on board and open bar.
From $2,000 USD · 4 hrs Check availabilityDepartures from Cozumel
Cozumel's reefs and clear water, on a private sailing catamaran.
Cozumel
Catamaran · 40 ft
Candela
A 40-ft sailing catamaran out of Cozumel for up to 22 guests, with reef snorkeling, open bar and crew.
From $1,400 USD · 3 hrs Check availabilityDepartures from Cancún
Private sailing catamarans from a marina in Cancún's Hotel Zone.
Cancún
Catamaran · up to 30 guests
Carpe Diem
A private sailing catamaran for up to 30 guests, departing from a marina in Cancún.
From $2,900 USD · 4 hrs Check availabilityCancún
Catamaran · up to 40 guests
Quidam
A private sailing catamaran for up to 40 guests, departing from a marina in Cancún.
From $4,060 USD · 4 hrs Check availabilityCancún
Catamaran · up to 50 guests
Atlantis
A private sailing catamaran for up to 50 guests, departing from a marina in Cancún.
From $5,800 USD · 4 hrs Check availabilityCancún
Motor yacht · up to 15 guests
SeaRay 42FT
A private motor yacht for up to 15 guests, departing from Puerto Cancún.
From $16,800 MXN · 4 hrs Check availabilityCancún
Motor yacht · up to 18 guests
Meridian 50FT
A private motor yacht for up to 18 guests, departing from Puerto Cancún.
From $25,200 MXN · 4 hrs Check availabilityCancún
Motor yacht · up to 20 guests
VZ 65FT
A private motor yacht for up to 20 guests, departing from Marina Puesta del Sol.
From $33,600 MXN · 4 hrs Check availabilitySportfishing
A private sportfishing boat for marlin, tuna and mahi-mahi.
Deep-Sea Sportfishing
Marlin, tuna and mahi aboard a private 28-ft sportfisher for up to 6 guests: your catch comes back cleaned, filleted and ready for the villa kitchen.
From $420 USD Check availability
Local Guide
The places we
The places we
always return to
Our curated guide to the Riviera Maya: where to eat, swim, play and wander, filtered for the day you are having.
We move with you
Every ride
Every ride
counts
We make sure every transfer is comfortable, punctual and completely private. Airport, hotels, villas, marinas, restaurants, parks, service by the hour and logistics for everyone traveling with you.
Airport Transfer · Private
Arrivals and departures with flight monitoring and a welcome sign with your name.
Quoted on request Request a quote
Private Driver · By the Hour
Your own vehicle and driver on standby: combine stops, change plans, stay flexible.
From $1,100 MXN / hour · min. 4 hrs Request a quote
Custom Transfers
We drive you to tours, dinners, golf, weddings and celebrations anywhere in the Riviera Maya, one way or round trip.
Quoted on request Request a quote
Private Limousine Service
For a special arrival, a dinner, a wedding or a celebration: airport, private transfers or by the hour.
Personalized quote Request a quote
Someone will be waiting for you
Airport transfers · Flight monitoring included
Private transportation throughout the Riviera Maya, coordinated around your schedule, itinerary and occasion. Welcome details, beverages and special touches can be arranged for celebrations, birthdays, proposals and private arrivals.
- Airport & point-to-point shuttles, quoted by your exact pickup point
- Car seats & boosters: one included in the fare, each extra $200 MXN
- A curated welcome kit: snacks, beverages and fresh fruit, is available on request and quoted by selection
- Airport arrivals include flight monitoring
Homes, not listings
It all
It all
starts here
The right villa completely changes a vacation. This collection gathers properties we would choose for ourselves: for location, privacy, design and service. Beachfront, marinas, golf courses, family homes, private chef and much more.
Tulum
18 guests
Tankah Bay, TulumAll-suite beachfront
Tankah Bay Villa
6 bedrooms · 6 baths · Up to 18 guests
Beachfront · Direct beach access · Private beach club
Included: Private chef, bartender, chauffeur, daily housekeeping
4 king suites facing the sand and 2 jungle-view rooms, all en-suite, with a 1,800 sq ft rooftop over the bay.
6Bedrooms
6Full baths
16Base occupancy
18Max capacity
Direct beach accessOcean viewInfinity poolRooftop & jacuzziFull staff included
TQO ~35 minCUN ~105 minTulum ~10 minPlaya del Carmen ~50 min
Included: private chef, bartender, chauffeur, daily housekeeping. Provisioning and beverages are billed by consumption: typically $50–75 USD per guest, per day.
LowMidHighHoliday
Guests 17 & 18 are welcomed at a supplemental nightly rate
From $2,250 USD / nightCheck availability
16 guests
Tulum junglePrivate cenote
Private Villa with Cenote
8 independent suites · 8 baths · Up to 16 guests
Private cenote to swim in
Included: Fully equipped kitchen, local host, on-site caretaker day and night
A private estate hidden in the Tulum jungle, built around its own cenote to swim in: eight independent suites, tasteful finishes and absolute quiet, for groups and retreats.
8Independent suites
8Full baths
16Max capacity
Min. nights: on request
Private cenote to swim inOutdoor poolJungle immersion, beaches 10 min awayOpen-air terracesPet friendly
TQO ~30 minCUN ~100 minTulum ~15 minPlaya del Carmen ~45 min
Your kitchen, your rhythm: fully equipped kitchen. Daily housekeeping, private chef and butler are quoted separately.
LowMidHighHoliday
Up to 16 guests · minimum 3 nights · events quoted separately
From $1,350 USD / nightCheck availability
11 guests
La Veleta, TulumGarden villa
La Veleta Villa
4 bedrooms · 4 baths · Up to 11 guests · 400 m² built
Included: Daily housekeeping, night security & morning coffee service
On a 900 m² lot in La Veleta: about 400 m² of minimalist concrete, 4 en-suite bedrooms for 11 guests, lush gardens, a grand pool and permanent staff.
4Bedrooms
4Full baths
11Max capacity
900m² built
Grand poolTropical gardensWalled gardenPermanent staff
Included: daily housekeeping, night security & morning coffee service.
CUN ~100 minTQO ~30 minPlaya de Tulum ~12 minTulum centro ~10 min
LowMidHighHoliday
Minimum stay: on request
From $400 USD / night + taxesCheck availability
9 guests
Surenna, TulumGarden rooftop
Jungle Villa
4 master suites · 4½ baths · Up to 9 guests · 600 m² lot
Included: Daily housekeeping, night security & morning coffee service
A hacienda in Tulum town wrapped in tropical garden: a 600 m² lot with 4 master suites for 9 guests, poolfront bedrooms, a rooftop over the treetops, daily housekeeping and night security included.
4Master suites
4½Full baths
9Max capacity
600m² built
Pool & solariumGarden rooftopPoolfront suitesTropical gardenPermanent staff
Included: daily housekeeping, night security & morning coffee service.
CUN ~100 minTQO ~30 minPlaya de Tulum ~15 minTulum centro ~10 min
LowMidHighHoliday
Minimum stay: on request
From $300 USD / night + taxesCheck availability
18 guests
La Veleta, TulumGarden villa for groups
Garden Villa · La Veleta
8 bedrooms · Up to 18 guests · 60 ft pool · 12,000 sq ft garden
Eight suites around a 60 ft pool and a garden big enough for the whole group, in La Veleta, close to Tulum town.
8Bedrooms
18Guests
60ft pool with Jacuzzi
12,000sq ft garden
60 ft pool with JacuzziChef's kitchenCinema lounge with projectorRooftop fire pit & loungeSound systemEn-suite bathroom in every bedroom
The beds: the primary suite has 1 king and 2 singles; the other seven are king suites, and three of them convert to twins.
From $1,600 USD / nightCheck availability
40 guests
La Veleta, TulumMid-century villa
Mid-Century Villa · La Veleta
15 bedrooms · 15 baths · Up to 40 guests
A mid-century villa with 15 bedrooms, tropical gardens, a pool and a bar, rented complete for weddings, celebrations, retreats and large groups.
Quoted on requestCheck availability
Akumal
52 guests
Half Moon Bay, AkumalBeachfront estate
Akumal Beachfront Villa
13 suites · 13 baths · Up to 52 guests
Beachfront · Direct beach access · Private beach club
Included: Private chef, full household staff
A thirteen-suite estate on Half Moon Bay, where a private chef cooks every meal and the L-shaped pool, the rooftop terrace and the beach are all yours.
13Suites
13Full baths
52Max guests
Direct beach accessPrivate chef includedL-shaped pool with wet barRooftop terrace and jacuzziGated access with night guard
From $2,250 USD / nightCheck availability
16 guests
Half Moon Bay, AkumalBoutique beach house
Boutique Beachfront Villa
8 suites · Up to 16 guests
Beachfront · Direct beach access · Private beach club
Included: Private chef, full household staff
An eight-suite house on the sand, with sea-view suites, a beachfront pool with a wet bar and a private chef for every meal.
8Suites
10Full baths
16Max guests
BeachfrontPrivate chef includedBeachfront pool with wet barSea-view suites with verandasCribs and high chairs on request
From $1,950 USD / nightCheck availability
Puerto Aventuras
12 guests
Puerto AventurasBuilt around water
Beachfront Villa
6 bedrooms · 4 baths · Up to 12 guests
Beachfront · Direct beach access · Private beach club
Included: Private chef, butler, daily housekeeping
A beachfront home built around moving water: fountains and channels run through its living spaces beneath a soaring palapa, and the sound of water never fades.
6Bedrooms
4Full baths
12Max capacity
4Min. nights
BeachfrontOcean viewHeated infinity poolFull staff included
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
Included: private chef, butler, daily housekeeping. Food & beverages billed separately. 6 king beds (1 convertible to twins).
LowMidHighHoliday
Minimum 4 nights · 7 in holiday weeks, Saturday to Saturday
Wall-to-wall with the villa next door, the two book together as one 11-bedroom estate for up to 22 guests.
From $1,522 USD / nightCheck availability
10 guests
Puerto AventurasSolar eco villa
Puerto Aventuras Villa
5 bedrooms · 5½ baths · Up to 10 guests
Beachfront · Direct beach access · Private beach club
Included: Butler, private chef, daily housekeeping
Open-plan architecture: intimate, light-filled and steps from calm turquoise water.
5Bedrooms
5½Full baths
10Max capacity
Min. nights: on request
Direct beach accessOcean view (2 rooms)Infinity poolSolar poweredFull staff included
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
Included: butler, private chef, daily housekeeping. 4 king beds + 1 room with twins convertible to king.
LowMidHighHoliday
Minimum stay varies by season
Wall-to-wall with the Beachfront Villa next door, the two book together as one 11-bedroom estate for up to 22 guests.
From $1,469 USD / nightCheck availability
10 guests
Puerto AventurasCondo residence
Beachfront Condo Residence
5 bedrooms · 5 baths · Up to 10 guests
Beachfront · Direct beach access · Condominium beach club & pools
A beachfront condo residence inside Puerto Aventuras: five en-suite bedrooms for up to 10 guests, direct beach access and the condominium beach club and pools, with loungers and palapas.
5Bedrooms
5Full baths
10Max capacity
3Min. nights
Direct beach accessOcean viewCondominium beach club & poolsFull kitchen & bar
CUN ~70 minTQO ~65 minPlaya del Carmen ~15 minTulum ~35 min
2 king, 2 double & 1 queen bed; crib available. Holiday cook service (3 meals) for Christmas & New Year.
LowMidHighHoliday
Minimum 3 nights · 7 in holiday season
From $700 USD / nightCheck availability
8 guests
Puerto AventurasCondo in a beachfront building
Oceanfront Condo
3 bedrooms · 3½ baths · Up to 8 guests · 291 m² built · Single level, third floor
Beachfront · Direct beach access · Condominium beach club & pool
A single-level beachfront condo inside Puerto Aventuras, retractable glass opens the living room and the primary suite straight onto the sea.
3Bedrooms
3½Full baths
Max capacity: on request
291m² built
Direct beach accessEn-suite bathroom in every bedroomChef's kitchenOutdoor kitchen with gas grillCondominium beach club & pool · gymUnderground parking space
The residence: 3,130 sq ft on a single level, third floor. 1 king bed and 4 queen beds; every bedroom with its own bathroom, balcony access, blackout blinds and independent climate control. Secure Wi-Fi, laundry room and reverse-osmosis drinking water.
LowMidHighHoliday
Check-in 3:30 pm · check-out 11:30 am
From $625 USD / nightCheck availability
Up to 6 guests
Puerto AventurasPrivate villa surrounded by greenery
Hidden Jungle Villa · Puerto Aventuras
3 bedrooms · 4 baths · 5 beds · Up to 6 guests
Stone walls, arched windows and a palapa over the living area, with a private pool in a garden of tall trees, about 15 minutes on foot from the beach.
3Bedrooms
4Baths
6Max capacity
15min walk to the beach
Private poolJungle viewsPalapa living area with hammockAir conditioningWi-Fi
Getting around: the beach is about 15 minutes on foot or 5 by golf cart, and we can deliver the golf cart to the door.
From $660 USD / nightCheck availability
Private services
Your villa
Your villa
the venue
Spa, chefs, tastings and celebrations that come to you. We arrange them wherever you're staying.
Food & Drinks
Celebrations
Creative Encounters
Wellness & Health
Already have part
of your trip planned?
We take care of the rest
How it works
A well-designed trip
A well-designed trip
changes everything
We design every itinerary as if we were planning our own vacation, looking for the best balance between timing, experiences and rest. Custom itineraries, lodging, experiences, transportation, reservations, budget and recommendations.
One stay
One home, one group.
Several stays or groups
More than one home, or families traveling together: with vetted venues, staggered arrivals and a per-person budget.
Weddings & retreats
An occasion with a program of its own: coordination of every service, a production timeline, block transfers and one on-site contact.
We plan it for you. Tell us who is coming, your dates and what you have in mind. The three plans and their planning fee are published, so you choose knowing what you pay.
Planning a trip with many moving parts? We're always glad to hop on a call: in English or Spanish, so you can get to know us and plan with complete peace of mind.
See plans & pricing
What our guests say
Read their experiences
Their trip, in their words
Families, friends and wedding groups who planned their stay with Lau and Fede.
★★★★★
“We recently used their services to plan every aspect of our trip with 17 people. Transportation and excursions, birthday celebrations and everything in between. They are incredibly responsive, have great ideas and always made us feel like we were the only clients they had.”
Cortney G. · Family trip, 2026
★★★★★
“We traveled to the Riviera Maya with the whole family, and Fede and Lau of Community Concierge helped us organize practically the entire trip. Fede and Lau know the area very well, which let us make much more of the trip without having to coordinate every booking ourselves.”
Soledad Z. · Family trip, 2026 · Translated from Spanish
★★★★★
“Eighteen friends traveled to the Riviera Maya for a wedding, and we trusted Lau and Fede of Community Concierge with the whole trip. It was the best decision. They found us a spectacular beachfront villa, perfect for the whole group. They also arranged a private yacht day, which turned out to be one of the best days of the trip.”
Aileen F. · Wedding group, 2026 · Translated from Spanish
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