Private transfer included
Mayan Culture
Tulum · Cliffside Ruins
The Maya city built facing the Caribbean: walls, temples and turquoise below.
From $1,600 MXN / person · min. 2 View experienceTailor-Made Travel Designers
We plan your trip around the way you like to travel.
Let's beginPersonalized stays
At Community Concierge we create and coordinate every detail of your stay in the Riviera Maya, your way. Private accommodations, chefs, experiences, tours and transfers designed for the people traveling with you.
We are Community Concierge
Lau & Fede
Our story began in 2013, managing vacation rentals in Mexico City. That is where we discovered that hospitality goes far beyond the place where you stay.
Years later we chose the Riviera Maya as our new home. Family, friends and friends of friends started visiting us and, almost without noticing, we always ended up organizing their vacations.
That is how Community Concierge was born.
Because for us, every stay begins long before check-in.
Explore what's possible
What do you need for your stay?
You can also book individual services, with no trip plan and no planning fee.
Everything begins
with a conversation
Everything else is born from there
How we work
We get to know
Who is coming, what you celebrate, what you enjoy eating and doing, and what would make it special.
We design
A proposal made to measure, with the villas, experiences, transfers and services that best fit you.
We confirm
We review and confirm every booking and every schedule so everything is ready from the first moment.
We coordinate
We take charge of the logistics and every service so everything happens at just the right moment.
We accompany
We are available throughout your stay, attentive to your questions and whatever you want to add.
Trip Design
A well-designed trip
A well-designed trip
changes everything
Some trips deserve more than a series of bookings. We design private, personalized stays for families, groups, weddings and retreats, making sure every experience is part of one journey. See our plans and rates before you begin.
- One stay One villa, one group and a personalized itinerary.
- Several stays or groups Coordination of villas, arrivals and shared activities.
- Weddings & retreats Celebrations and gatherings that call for planning and coordinating many suppliers.
Experiences
Choose better
Choose better
Enjoy more
After all these years living here, we've learned that the best experiences are rarely the most obvious ones. Here we've gathered the ones we keep recommending again and again.
Mayan Culture
Cliffside ruins, cities in the jungle, and towns where Maya culture is still alive.
Private transfer included
Mayan Culture
Chichén Itzá · Full Day
One of the seven wonders of the world, cenote Ik Kil with buffet and a walk through Valladolid and back by sunset.
From $4,400 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Cobá · The Jungle Pyramid
An ancient city still wrapped in jungle, best explored early with a private guide.
From $2,800 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Muyil & Sian Ka'an
Float the ancient Mayan canals through the Sian Ka'an biosphere reserve.
From $3,200 MXN / person · min. 4 View experiencePrivate transfer included
Mayan Culture
Xel-Há · Archaeological Zone
The new archaeological park opens soon: ancient port city of the Mayan world, steps from the lagoon.
Coming soon View experiencePrivate transfer included
Mayan Culture
The Mayan Village
Step into a real Mayan village near Cobá: its customs, crops, crafts and flavors, shared by the family that lives them.
Quoted on request View experienceCenotes & Caverns
Open cenotes, caverns and underground rivers, the ones we know first-hand.
Private transfer included
Cenotes & Caverns
Five Hidden Cenotes
A private route through five cenotes locals actually visit: open, cave and jungle.
From $1,500 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
2 Worlds · Open & Cave Cenotes
Two cenote worlds in one outing, open sky and underground cave.
From $2,300 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
“El Camino” Bike & Cenotes
Pedal a jungle path linking cenotes only reachable on two wheels.
From $2,700 MXN / person · min. 4 View experiencePrivate transfer included
Cenotes & Caverns
“Ancestral” Cave by Lantern
A cave cenote explored by lantern light, the way it was first discovered.
From $3,300 MXN / person · min. 4 View experienceATV Adventures
Adrenaline on wheels through the jungle, with the logistics and safety taken care of.
Private transfer included
ATV Adventures
ATV
A short, fast ATV ride to a cenote, with mud, speed and a swim in about an hour.
From $2,500 MXN / person · min. 4 View experiencePrivate transfer included
ATV Adventures
ATV Adventure
The full jungle circuit: ATVs, ziplines and a cenote swim in one run.
From $3,500 MXN / person · min. 4 View experienceWildlife Encounters
Monkeys, flamingos and jungle lagoons, with the people who protect them.
Private transfer included
Wildlife Encounters
Monkey Sanctuary
Meet rescued spider monkeys in a sanctuary devoted to their return to the wild.
From $3,200 MXN / person · min. 4 View experiencePrivate transfer included
Wildlife Encounters
The Hidden Lagoon
Wild spider monkeys overhead and a canoe across a jungle lagoon, guided by the Mayan community that guards the place.
Quoted on request View experiencePrivate transfer included
Wildlife Encounters
Las Coloradas & Río Lagartos
Bubblegum-pink salt lakes and wild flamingos on the northern coast, a full-day expedition worth every mile.
From $4,900 MXN / person · min. 4 View experienceSnorkel & Sea
Reefs, lagoons and clear-water bays, at the hour they're calm.
Private transfer included
Snorkel & Sea
Snorkel with Sea Turtles
Swim beside sea turtles in Akumal Bay, guided at the right hour, before the crowds.
From $2,000 MXN / person · min. 4 View experiencePrivate transfer included
Snorkel & Sea
Snorkel in a Crystal Lagoon
A sheltered lagoon where fresh and salt water meet: calm, clear and full of fish.
From $1,800 MXN / person · min. 4 View experience
Jet Ski Adventure
Full throttle over turquoise water along the Akumal coast: white sand, jungle and the reef line, with an expert guide. Two riders per ski.
From USD $99 · 30 min Check availability
Spearfishing
Free-dive the reef with a pro guide, and bring dinner back yourself.
Quoted on request Check availabilityArt, Architecture & Design
Galleries, museums and design spaces that shape this coast's art.
Private transfer included
Art, Architecture & Design
SFER IK Museion
Barefoot through a woven jungle museum, art and architecture as one organism.
From $2,400 MXN / person · min. 4 View experiencePrivate transfer included
Art, Architecture & Design
Art Walk · Tulum
A slow walk through Tulum's open-air galleries, murals and jungle architecture.
Quoted on request View experienceFood & Markets
Where locals actually eat, after dark, with your driver waiting when the walk ends.
Private transfer included
Food & Markets
Street Food Night Walk
An evening walk through what locals actually eat: stands, taquerías and markets.
From $1,400 MXN / person · min. 4 View experience
How we build a day
Every recommendation is built around four things: your route, the right hour for each place, who's coming and the conditions that week, so the day flows on its own.
See plans & pricing →
Yachts & Catamarans
The Caribbean
The Caribbean
the way we love it
We always find a good reason to spend a day at sea. These are the private boats we most enjoy sharing with the people who visit us, grouped by departure from Puerto Aventuras, Cozumel and Cancún, plus a sportfishing boat.
Departures from Puerto Aventuras
From an 8-guest yacht to a 100-guest catamaran, all from the marina town we call home.
Puerto Aventuras
Yacht · 37 ft
Sogu
A 37-foot Sea Ray for up to 8 guests: private chef and premium open bar on board, from a cove afternoon to a full day of reefs and beaches.
From USD $1,000 · 3 hrs Check availabilityPuerto Aventuras
Yacht · 80 ft · up to 80 guests
Pura Vida
An 80-foot classic motor yacht for up to 80 guests, all inclusive: open bar, freshly made food, snorkel and paddleboards.
From USD $2,099 · 4 hrs Check availabilityPuerto Aventuras
Catamaran · 40 ft
Blue Iris
Our most requested catamaran: 40 ft for up to 20 guests, with reef snorkeling, open bar and crew.
From USD $1,200 · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 42 ft
Bang Bang Lulu
A spacious 42-ft private catamaran for up to 25 guests, reef snorkeling and sunset sails.
From USD $1,400 · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 45 ft
Chapter Two
A 45-ft catamaran for up to 30 guests, with space, comfort and crew for everyone on board.
From USD $1,600 · 3 hrs Check availabilityPuerto Aventuras
Catamaran · 65 ft
65’ Private Sailing Catamaran
A 65-ft sailing catamaran for up to 100 guests: In-Ha reef snorkeling, food grilled fresh on board and open bar.
From USD $2,000 · 4 hrs Check availabilityDepartures from Cozumel
Cozumel's reefs and clear water, on a private sailing catamaran.
Cozumel
Catamaran · 40 ft
Candela
A 40-ft sailing catamaran out of Cozumel for up to 22 guests, with reef snorkeling, open bar and crew.
From USD $1,400 · 3 hrs Check availabilityDepartures from Cancún
Private sailing catamarans from a marina in Cancún's Hotel Zone.
Cancún
Catamaran · up to 30 guests
Carpe Diem
A private sailing catamaran for up to 30 guests, departing from a marina in Cancún.
From USD $2,900 · 4 hrs Check availabilityCancún
Catamaran · up to 40 guests
Quidam
A private sailing catamaran for up to 40 guests, departing from a marina in Cancún.
From USD $4,060 · 4 hrs Check availabilityCancún
Catamaran · up to 50 guests
Atlantis
A private sailing catamaran for up to 50 guests, departing from a marina in Cancún.
From USD $5,800 · 4 hrs Check availabilityCancún
Motor yacht · up to 15 guests
SeaRay 42FT
A private motor yacht for up to 15 guests, departing from Puerto Cancún.
From $16,800 MXN · 4 hrs Check availabilityCancún
Motor yacht · up to 18 guests
Meridian 50FT
A private motor yacht for up to 18 guests, departing from Puerto Cancún.
From $25,200 MXN · 4 hrs Check availabilityCancún
Motor yacht · up to 20 guests
VZ 65FT
A private motor yacht for up to 20 guests, departing from Marina Puesta del Sol.
From $33,600 MXN · 4 hrs Check availabilitySportfishing
A private sportfishing boat for marlin, tuna and mahi-mahi.
Deep-Sea Sportfishing
Marlin, tuna and mahi aboard a private 28-ft sportfisher for up to 6 guests: your catch comes back cleaned, filleted and ready for the villa kitchen.
From USD $420 Check availability
Local Guide
The places we
The places we
always return to
Our curated guide to the Riviera Maya: where to eat, swim, play and wander, filtered for the day you are having.
We move with you
Every ride
Every ride
counts
We make sure every transfer is comfortable, punctual and completely private. Airport, hotels, villas, marinas, restaurants, parks, service by the hour and logistics for everyone traveling with you.
Airport Transfer · Private
Arrivals and departures with flight monitoring and a welcome sign with your name.
Quoted on request Request a quote
Private Driver · By the Hour
Your own vehicle and driver on standby: combine stops, change plans, stay flexible.
From $1,100 MXN / hour · min. 4 hrs Request a quote
Custom Transfers
We drive you to tours, dinners, golf, weddings and celebrations anywhere in the Riviera Maya, one way or round trip.
Quoted on request Request a quote
Private Limousine Service
For a special arrival, a dinner, a wedding or a celebration: airport, private transfers or by the hour.
Personalized quote Request a quote
Private transportation throughout the Riviera Maya, coordinated around your schedule, itinerary and occasion. Welcome details, beverages and special touches can be arranged for celebrations, birthdays, proposals and private arrivals.
- Airport & point-to-point shuttles, quoted by your exact pickup point
- Car seats & boosters: one included in the fare, each extra $200 MXN
- A curated welcome kit: snacks, beverages and fresh fruit, is available on request and quoted by selection
- Airport arrivals include flight monitoring
Homes, not listings
It all
It all
starts here
The right villa completely changes a vacation. We gather the properties we would choose for ourselves along the whole Riviera Maya, from Puerto Morelos and Playa del Carmen to Puerto Aventuras, Akumal and Tulum, and further south to Sian Ka’an and Xcalak. Beachfront homes, marinas, golf courses, family houses and private chefs, chosen for location, privacy, design and service.
Tulum
18 guests
Tulum · Private villa
TL-001 · Oceanfront Villa
Tankah Bay · Tulum
6 bedrooms · 6 baths · Up to 18 guests
Beachfront · Private pool
Private chef included
Approx. driving time from CUN / TQO1 h 30 min / 1 h
4 king suites facing the sand and 2 jungle-view rooms, all en-suite, with a 1,800 sq ft rooftop over the bay.
From USD $2,250 / nightCheck availability
16 guests
Tulum · Private villa
TL-002 · Villa with Private Cenote
Tulum · Riviera Maya
8 suites · 8 baths · Up to 16 guests
Private cenote to swim in · Natural pool
Approx. driving time from CUN / TQO1 h 35 min / 50 min
A private estate hidden in the Tulum jungle, built around its own cenote to swim in: eight independent suites, tasteful finishes and absolute quiet, for groups and retreats.
From USD $1,350 / nightCheck availability
11 guests
Tulum · Private villa
TL-003 · Villa with Art
La Veleta · Tulum
4 bedrooms · 4 baths · Up to 11 guests
Private pool · Lush gardens
Approx. driving time from CUN / TQO1 h 40 min / 45 min
On a 900 m² lot in La Veleta: about 400 m² of minimalist concrete, 4 en-suite bedrooms for 11 guests, lush gardens, a grand pool and permanent staff.
From USD $400 / nightCheck availability
9 guests
Tulum · Private villa
TL-004 · Villa with Rooftop
Surenna · Tulum
4 master suites · 4½ baths · Up to 9 guests
Private pool · Rooftop terrace
Approx. driving time from CUN / TQO1 h 40 min / 45 min
A villa in Tulum town wrapped in tropical garden: a 600 m² lot with 4 master suites for 9 guests, poolfront bedrooms, a rooftop over the treetops, daily housekeeping and night security included.
From USD $300 / nightCheck availability
18 guests
Tulum · Private villa
TL-005 · Villa with Large Pool
La Veleta · Tulum
8 bedrooms · Up to 18 guests
Private pool with Jacuzzi
Approx. driving time from CUN / TQO1 h 40 min / 45 min
Eight suites around a 60 ft pool and a garden big enough for the whole group, in La Veleta, close to Tulum town.
From USD $1,600 / nightCheck availability
40 guests
Tulum · Private group rental
TL-006 · Mid-Century Hotel
La Veleta · Tulum
15 rooms · 15 baths · Up to 40 guests
Private pool · Bar area
Approx. driving time from CUN / TQO1 h 40 min / 45 min
A mid-century boutique hotel with 15 rooms, a reception, a pool, a bar area and tropical gardens. Booked from 10 of its 15 rooms, for weddings, celebrations, retreats and large groups.
From USD $3,500 / nightCheck availability
Up to 10 guests
Tulum · Private villa
TL-007 · Villa with Indoor Pool
Hotel zone · Tulum
4 bedrooms · 5 baths · Up to 10 guests
Indoor pool · Private hot tub
Private chef included
Approx. driving time from CUN / TQO1 h 40 min / 55 min
A four-bedroom villa in the Tulum hotel zone with a private chef included, a pool inside the living room and terraces over the jungle.
From USD $737 / nightCheck availability
Up to 22 guests
Tulum · Private villa
TL-008 · Grand Beachfront Villa
Hotel zone · Tulum
10 bedrooms · Private bathrooms · Up to 22 guests
Beachfront · Sea-view pool
Private chef included
Approx. driving time from CUN / TQO1 h 40 min / 55 min
A ten-bedroom beachfront villa in the Tulum hotel zone with a private chef and a butler, a sea-view pool and a rooftop lounge, for up to 22 guests.
Rate on requestCheck availability
Akumal
52 guests
Akumal · Private villa
AK-100 · Oceanfront Villa
Half Moon Bay · Akumal
13 suites · 13 baths · Up to 52 guests
Beachfront · Private pool
Private chef included
Approx. driving time from CUN / TQO1 h 30 min / 1 h 10 min
A thirteen-suite estate on Half Moon Bay, where a private chef cooks every meal and the L-shaped pool, the rooftop terrace and the beach are all yours.
From USD $2,250 / nightCheck availability
16 guests
Akumal · Private villa
AK-101 · Oceanfront Villa
Half Moon Bay · Akumal
8 suites · 10 baths · Up to 16 guests
Beachfront · Private pool
Private chef included
Approx. driving time from CUN / TQO1 h 30 min / 1 h 10 min
An eight-suite house on the sand, with sea-view suites, a beachfront pool with a wet bar and a private chef for every meal.
From USD $1,690 / nightCheck availability
Puerto Aventuras
12 guests
Puerto Aventuras · Private villa
PA-200 · Oceanfront Villa
Puerto Aventuras · Riviera Maya
6 bedrooms · 4 baths · Up to 12 guests
Beachfront · Private pool
Private chef and butler included
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
A beachfront home built around moving water: fountains and channels run through its living spaces beneath a soaring palapa, and the sound of water never fades.
Wall-to-wall with the villa next door, the two book together as one 11-bedroom estate for up to 22 guests.
From USD $1,522 / nightCheck availability
10 guests
Puerto Aventuras · Private villa
PA-201 · Oceanfront Villa
Puerto Aventuras · Riviera Maya
5 bedrooms · 5½ baths · Up to 10 guests
Beachfront · Private pool
Private chef and butler included
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
Open-plan architecture: intimate, light-filled and steps from calm turquoise water.
Wall-to-wall with the Oceanfront Villa next door, the two book together as one 11-bedroom estate for up to 22 guests.
From USD $1,469 / nightCheck availability
10 guests
Puerto Aventuras · Condo
PA-202 · Oceanfront Condo
Puerto Aventuras · Riviera Maya
5 bedrooms · 5 baths · Up to 10 guests
Beachfront · Shared pools
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
A beachfront condo residence inside Puerto Aventuras: five en-suite bedrooms for up to 10 guests, direct beach access and the condominium beach club and pools, with loungers and palapas.
From USD $700 / nightCheck availability
8 guests
Puerto Aventuras · Condo
PA-203 · Oceanfront Apartment
Puerto Aventuras · Riviera Maya
3 bedrooms · 3½ baths · Up to 8 guests
Beachfront · Shared pool
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
A single-level beachfront condo inside Puerto Aventuras, retractable glass opens the living room and the primary suite straight onto the sea.
From USD $625 / nightCheck availability
Up to 6 guests
Puerto Aventuras · Private villa
PA-204 · Stone Villa
Puerto Aventuras · Riviera Maya
3 bedrooms · 4 baths · Up to 6 guests
Private pool · About 15 min walk to the beach
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
Stone walls, arched windows and a palapa over the living area, with a private pool in a garden of tall trees, about 15 minutes on foot from the beach.
From USD $660 / nightCheck availability
Up to 10 guests
Puerto Aventuras · Private villa
PA-205 · Golf View Villa
Puerto Aventuras · Riviera Maya
4 bedrooms · 4½ baths · Up to 10 guests
Private pool · Golf course views
Approx. driving time from CUN / TQO1 h 05 min / 1 h 20 min
A bright house in a gated community, about a 5-minute walk from the beach, with a private pool in a palm garden, a rooftop with a plunge pool and views of the golf course.
From USD $350 / nightCheck availability
Playa del Carmen
Up to 16 guests
Playa del Carmen · Penthouse
PC-301 · Penthouse with Rooftop Hot Tub
Downtown · Playa del Carmen
7 bedrooms · 7 baths · Up to 16 guests
Rooftop hot tub · Two kitchens
Approx. driving time from CUN / TQO50 min / 1 h 40 min
A seven-bedroom penthouse in downtown Playa del Carmen, each bedroom with its own bathroom, and a rooftop terrace with a hot tub.
From USD $1,887 / nightCheck availability
Up to 7 guests
Playa del Carmen · Condo
PC-302 · Two-Level Condo by the Beach
Gonzalo Guerrero · Playa del Carmen
3 bedrooms · 3 baths · Up to 7 guests
Shared pools · Walk to Fifth Avenue
Approx. driving time from CUN / TQO50 min / 1 h 40 min
A two-level condo next to the beach and Fifth Avenue, with three king bedrooms, two pools, a gym and 24-hour security.
From USD $329 / nightCheck availability
Puerto Morelos
Up to 16 guests
Puerto Morelos · Private villa
PM-400 · Oceanfront Villa
Petempich Bay · Puerto Morelos
7 bedrooms · 7½ baths · Up to 16 guests
Beachfront · Private pool
Private chef included
Approx. driving time from CUN / TQO30 min / 2 h 10 min
A beachfront villa on Petempich Bay, for up to 16 guests, with a private chef and housekeeping included, and celebrations for up to 50.
From USD $2,500 / nightCheck availability
Sian Ka'an
Sian Ka'an · Private retreat
SK-600 · Beachfront Sanctuary
Next to the reserve · South of Tulum
Villa with 4 rooms · 11 tent rooms
Beachfront · 4 hectares of jungle
A private sanctuary on the Caribbean next to Sian Ka'an: a four-room villa and eleven tents among jungle, beach and lagoon. Minimum 4 nights.
From $117,626 MXN / nightCheck availability
Private services
Your villa
Your villa
the venue
Spa, chefs, tastings and celebrations that come to you. We arrange them wherever you're staying.
Food & Drinks
Celebrations
Creative Encounters
Wellness & Health
What our guests say
Their trip, in their words
★★★★★
“We recently used their services to plan every aspect of our trip with 17 people. Transportation and excursions, birthday celebrations and everything in between. They are incredibly responsive, have great ideas and always made us feel like we were the only clients they had.”
Cortney G. · Family trip, 2026
★★★★★
“Working with Fede and Lau was terrific! They were very organized, patient and true professionals. The airport transfers I arranged for guests were seamless (and fun) and the Cenote tour they booked for us was truly amazing!”
Tricia C. · Weekend celebration, 2025
★★★★★
“Eighteen friends traveled to the Riviera Maya for a wedding, and we trusted Lau and Fede of Community Concierge with the whole trip. It was the best decision. They found us a spectacular beachfront villa, perfect for the whole group. They also arranged a private yacht day, which turned out to be one of the best days of the trip.”
Aileen F. · Wedding group, 2026 · Translated from Spanish
Let’s talk about your next trip
Tell us what you have in mind. Laura and Federico will reply personally, in English or Spanish.
