Your days Well spent

From one reservation to your entire stay, we design and coordinate your time in the Riviera Maya, so you can enjoy every moment.

Plan your stay

One plan. One team

One service or your entire stay. We bring the details together, coordinate the people behind them and remain your point of contact throughout.

Lau & Fede, your hosts
We are Community Concierge

Lau & Fede

We are Laura and Federico. Community Concierge began in 2013 in Mexico City, and since 2017 the Riviera Maya has been our home and our work.

Every trip goes through the two of us, from the first idea to the last ride. The drivers, chefs, captains and guides are local professionals we trust, and while you're here you can write to either of us directly.

Because for us, every stay begins long before check-in.

Explore what's possible

Start with what you need

Book a single service directly, with no planning fee.

A warm welcome conversation at the villa

Everything begins
with a conversation

Everything else is born from there

How it works

  1. Write to us

    WhatsApp, email or the form.

  2. Tell us what you need

    Dates and who's coming.

  3. Get a proposal

    Clear, with prices.

  4. Confirm

    We book it all.

  5. Enjoy

    We're one message away.

Trip Design

A well-designed trip
changes everything

Prefer not to plan it piece by piece? We design the whole stay with you. Plans and fees are published, so you know the cost before we start.

  1. One stay One house, one group, every day planned around you.
  2. Several stays or groups Families or friends traveling together, in one home or several, with a plan that works for everyone.
  3. Weddings & retreats A celebration with its own program, and one contact for every supplier.
Experiences

Choose better
Enjoy more

After all these years living here, we've learned that the best experiences are rarely the most obvious ones. Here we've gathered the ones we keep recommending again and again.

Mayan Culture

Cliffside ruins, cities in the jungle, and towns where Maya culture is still alive.

Private transfer includedEl Castillo, the main temple of the Tulum ruins
Mayan Culture

Tulum · Cliffside Ruins

The Maya city built facing the Caribbean: walls, temples and turquoise below.

From $1,600 MXN / person · min. 2 View experience
Private transfer includedEl Castillo pyramid rising above the jungle at Chichén Itzá
Mayan Culture

Chichén Itzá · Full Day

One of the seven wonders of the world, cenote Ik Kil with buffet and a walk through Valladolid and back by sunset.

From $4,400 MXN / person · min. 4 View experience
Private transfer includedRound stepped Mayan pyramid in a jungle clearing
Mayan Culture

Cobá · The Jungle Pyramid

An ancient city still wrapped in jungle, best explored early with a private guide.

From $2,800 MXN / person · min. 4 View experience
Private transfer includedThe clear turquoise Muyil canal at water level, fringed by mangroves
Mayan Culture

Muyil & Sian Ka'an

Float the ancient Mayan canals through the Sian Ka'an biosphere reserve.

From $3,200 MXN / person · min. 4 View experience
Private transfer includedA well-preserved Maya stone temple at the Xel-Há archaeological zone
Mayan Culture

Xel-Há · Archaeological Zone

The new archaeological park opens soon: ancient port city of the Mayan world, steps from the lagoon.

Coming soon View experience
Private transfer includedMaya elder in white leading a jungle ceremony
Mayan Culture

The Mayan Village

Step into a real Mayan village near Cobá: its customs, crops, crafts and flavors, shared by the family that lives them.

Quoted on request View experience

Cenotes & Caverns

Open cenotes, caverns and underground rivers, the ones we know first-hand.

Private transfer includedRoots hanging over clear turquoise water inside a cave cenote
Cenotes & Caverns

Five Hidden Cenotes

A private route through five cenotes locals actually visit: open, cave and jungle.

From $1,500 MXN / person · min. 4 View experience
Private transfer includedSwimmer floating in a clear open cenote ringed by mangroves
Cenotes & Caverns

2 Worlds · Open & Cave Cenotes

Two cenote worlds in one outing, open sky and underground cave.

From $2,300 MXN / person · min. 4 View experience
Private transfer includedMan leaping into a turquoise cenote from a wooden deck
Cenotes & Caverns

“El Camino” Bike & Cenotes

Pedal a jungle path linking cenotes only reachable on two wheels.

From $2,700 MXN / person · min. 4 View experience
Private transfer includedMaya guide with smoking copal on a sunlit jungle path
Cenotes & Caverns

“Ancestral” Cave by Lantern

A cave cenote explored by lantern light, the way it was first discovered.

From $3,300 MXN / person · min. 4 View experience
Private transfer includedPrivate cenote: Riviera Maya
Cenotes & Caverns

Private cenote

A cenote booked just for you: the furniture, the water to yourselves and no one else in it.

From $12,300 MXN · up to 10 guests View experience

ATV Adventures

Adrenaline on wheels through the jungle, with the logistics and safety taken care of.

Private transfer includedTwo riders on a quad bike along a jungle trail
ATV Adventures

ATV

A short, fast ATV ride to a cenote, with mud, speed and a swim in about an hour.

From $2,500 MXN / person · min. 4 View experience
Private transfer includedSmiling man ziplining above the jungle canopy
ATV Adventures

ATV Adventure

The full jungle circuit: ATVs, ziplines and a cenote swim in one run.

From $3,500 MXN / person · min. 4 View experience

Wildlife Encounters

Monkeys, flamingos and jungle lagoons, with the people who protect them.

Private transfer includedSpider monkey's face gazing upward in close-up
Wildlife Encounters

Monkey Sanctuary

Meet rescued spider monkeys in a sanctuary devoted to their return to the wild.

From $3,200 MXN / person · min. 4 View experience
Private transfer includedBlue wooden canoes moored on a calm jungle lagoon
Wildlife Encounters

The Hidden Lagoon

Wild spider monkeys overhead and a canoe across a jungle lagoon, guided by the Mayan community that guards the place.

Quoted on request View experience
Private transfer includedFlamingos wading in still water at pink sunrise
Wildlife Encounters

Las Coloradas & Río Lagartos

Bubblegum-pink salt lakes and wild flamingos on the northern coast, a full-day expedition worth every mile.

From $4,900 MXN / person · min. 4 View experience

Snorkel & Sea

Reefs, lagoons and clear-water bays, at the hour they're calm.

Private transfer includedSnorkelers gliding above a sea turtle over coral reef
Snorkel & Sea

Snorkel with Sea Turtles

Swim beside sea turtles in Akumal Bay, guided at the right hour, before the crowds.

From $2,000 MXN / person · min. 4 View experience
Private transfer includedAerial view of a woman floating in turquoise water
Snorkel & Sea

Snorkel in a Crystal Lagoon

A sheltered lagoon where fresh and salt water meet: calm, clear and full of fish.

From $1,800 MXN / person · min. 4 View experience
Jet Ski Adventure: Akumal
Jet Ski

Jet Ski Adventure

Full throttle over turquoise water along the Akumal coast: white sand, jungle and the reef line, with an expert guide. Two riders per ski.

From USD $99 · 30 min Check availability

Art, Architecture & Design

Galleries, museums and design spaces that shape this coast's art.

Private transfer includedWoman in a flowing dress inside organic architecture interior
Art, Architecture & Design

SFER IK Museion

Barefoot through a woven jungle museum, art and architecture as one organism.

From $2,400 MXN / person · min. 4 View experience
Private transfer includedVivid portrait mural standing among lush jungle trees
Art, Architecture & Design

Art Walk · Tulum

A slow walk through Tulum's open-air galleries, murals and jungle architecture.

Quoted on request View experience

Food & Markets

Where locals actually eat, after dark, with your driver waiting when the walk ends.

Private transfer includedTaqueros at a night street stand, the al pastor spit beside the flame
Food & Markets

Street Food Night Walk

An evening walk through what locals actually eat: stands, taquerías and markets.

From $1,400 MXN / person · min. 4 View experience
How we build a day

Every recommendation is built around four things: your route, the right hour for each place, who's coming and the conditions that week, so the day flows on its own.

See plans & pricing →
Yachts & Catamarans

The Caribbean
the way we love it

We always find a good reason to spend a day at sea. These are the private boats we most enjoy sharing with the people who visit us, grouped by departure from Puerto Aventuras, Cozumel and Cancún, plus a sportfishing boat.

Departures from Puerto Aventuras

From an 8-guest yacht to a 100-guest catamaran, all from the marina town we call home.

Puerto AventurasSogu: Sea Ray 37 ft
Yacht · 37 ft

Sogu

A 37-foot Sea Ray for up to 8 guests: private chef and premium open bar on board, from a cove afternoon to a full day of reefs and beaches.

From USD $1,000 · 3 hrs Check availability
Puerto AventurasPura Vida: 80 ft motor yacht
Yacht · 80 ft · up to 80 guests

Pura Vida

An 80-foot classic motor yacht for up to 80 guests, all inclusive: open bar, freshly made food, snorkel and paddleboards.

From USD $2,099 · 4 hrs Check availability
Puerto AventurasBlue Iris catamaran
Catamaran · 40 ft

Blue Iris

Our most requested catamaran: 40 ft for up to 20 guests, with reef snorkeling, open bar and crew.

From USD $1,200 · 3 hrs Check availability
Puerto AventurasBang Bang Lulu catamaran
Catamaran · 42 ft

Bang Bang Lulu

A spacious 42-ft private catamaran for up to 25 guests, reef snorkeling and sunset sails.

From USD $1,400 · 3 hrs Check availability
Puerto AventurasChapter Two: catamaran 45 ft
Catamaran · 45 ft

Chapter Two

A 45-ft catamaran for up to 30 guests, with space, comfort and crew for everyone on board.

From USD $1,600 · 3 hrs Check availability

Departures from Cozumel

Cozumel's reefs and clear water, on a private sailing catamaran.

CozumelCandela: sailing catamaran 40 ft, Cozumel
Catamaran · 40 ft

Candela

A 40-ft sailing catamaran out of Cozumel for up to 22 guests, with reef snorkeling, open bar and crew.

From USD $1,400 · 3 hrs Check availability

Departures from Cancún

Private sailing catamarans from a marina in Cancún's Hotel Zone.

CancúnCarpe Diem, private catamaran in Cancún
Catamaran · up to 30 guests

Carpe Diem

A private sailing catamaran for up to 30 guests, departing from a marina in Cancún.

From USD $2,900 · 4 hrs Check availability
CancúnQuidam, private catamaran in Cancún
Catamaran · up to 40 guests

Quidam

A private sailing catamaran for up to 40 guests, departing from a marina in Cancún.

From USD $4,060 · 4 hrs Check availability
CancúnAtlantis, private catamaran in Cancún
Catamaran · up to 50 guests

Atlantis

A private sailing catamaran for up to 50 guests, departing from a marina in Cancún.

From USD $5,800 · 4 hrs Check availability
CancúnSeaRay 42FT, private motor yacht in Cancún
Motor yacht · up to 15 guests

SeaRay 42FT

A private motor yacht for up to 15 guests, departing from Puerto Cancún.

From $16,800 MXN · 4 hrs Check availability
CancúnMeridian 50FT, private motor yacht in Cancún
Motor yacht · up to 18 guests

Meridian 50FT

A private motor yacht for up to 18 guests, departing from Puerto Cancún.

From $25,200 MXN · 4 hrs Check availability
CancúnVZ 65FT, private motor yacht in Cancún
Motor yacht · up to 20 guests

VZ 65FT

A private motor yacht for up to 20 guests, departing from Marina Puesta del Sol.

From $33,600 MXN · 4 hrs Check availability

Sportfishing

A private sportfishing boat for marlin, tuna and mahi-mahi.

Deep-sea sportfishing, Puerto Aventuras
Sportfishing · 28 ft

Deep-Sea Sportfishing

Marlin, tuna and mahi aboard a private 28-ft sportfisher for up to 6 guests: your catch comes back cleaned, filleted and ready for the villa kitchen.

From USD $420 Check availability
Local Guide

The places we
always return to

Our curated guide to the Riviera Maya: where to eat, swim, play and wander, filtered for the day you are having.

We move with you

Every ride
counts

We make sure every transfer is comfortable, punctual and completely private. Airport, hotels, villas, marinas, restaurants, parks, service by the hour and logistics for everyone traveling with you.

A driver welcoming guests beside the van at the entrance of a villa

Custom Transfers

We drive you to tours, dinners, golf, weddings and celebrations anywhere in the Riviera Maya, one way or round trip.

Quoted on request Request a quote
A Community Concierge driver waiting at the airport with a welcome sign at sunset

Private transportation throughout the Riviera Maya, coordinated around your schedule, itinerary and occasion. Welcome details, beverages and special touches can be arranged for celebrations, birthdays, proposals and private arrivals.

  • Airport & point-to-point shuttles, quoted by your exact pickup point
  • Car seats & boosters: one included in the fare, each extra $200 MXN
  • A curated welcome kit: snacks, beverages and fresh fruit, is available on request and quoted by selection
  • Airport arrivals include flight monitoring
Homes, not listings

It all
starts here

The right villa completely changes a vacation. This collection gathers properties we would choose for ourselves: for location, privacy, design and service. Beachfront, marinas, golf courses, family homes, private chef and much more.

Tulum

18 guestsThe villa and its pool seen from the beach
Tulum · Private villa

TL-001 · Oceanfront Villa

Tankah Bay · Tulum

Beachfront · Direct beach access · Private beach club

6 bedrooms · 6 baths · Up to 18 guests · Private pool

Included: Private chef, bartender, chauffeur, daily housekeeping

4 king suites facing the sand and 2 jungle-view rooms, all en-suite, with a 1,800 sq ft rooftop over the bay.

From USD $2,250 / nightCheck availability
16 guestsTurquoise cenote with wooden deck and loungers amid jungle
Tulum · Private villa

TL-002 · Villa with Private Cenote

Tulum · Riviera Maya

Private cenote to swim in

8 suites · 8 baths · Up to 16 guests · Natural pool

Included: Fully equipped kitchen, local host, on-site caretaker day and night

A private estate hidden in the Tulum jungle, built around its own cenote to swim in: eight independent suites, tasteful finishes and absolute quiet, for groups and retreats.

From USD $1,350 / nightCheck availability
11 guestsVilla with Art, Tulum
Tulum · Private villa

TL-003 · Villa with Art

La Veleta · Tulum

4 bedrooms · 4 baths · Up to 11 guests · 400 m² built area · 900 m² land · Private pool

Included: Daily housekeeping, night security & morning coffee service

On a 900 m² lot in La Veleta: about 400 m² of minimalist concrete, 4 en-suite bedrooms for 11 guests, lush gardens, a grand pool and permanent staff.

From USD $400 / nightCheck availability
9 guestsHacienda in Surenna, Tulum
Tulum · Private villa

TL-004 · Hacienda

Surenna · Tulum

4 master suites · 4½ baths · Up to 9 guests · 600 m² land · Private pool

Included: Daily housekeeping, night security & morning coffee service

A hacienda in Tulum town wrapped in tropical garden: a 600 m² lot with 4 master suites for 9 guests, poolfront bedrooms, a rooftop over the treetops, daily housekeeping and night security included.

From USD $300 / nightCheck availability
18 guestsVilla with Private Cinema in La Veleta, Tulum
Tulum · Private villa

TL-005 · Villa with Private Cinema

La Veleta · Tulum

8 bedrooms · Up to 18 guests · 1,100 m² garden · Pool with Jacuzzi

Eight suites around a 60 ft pool and a garden big enough for the whole group, in La Veleta, close to Tulum town.

From USD $1,600 / nightCheck availability
40 guestsMid-Century Hotel in La Veleta, Tulum: the pool and the lounge pavilion among the trees
Tulum · Whole-hotel rental

TL-006 · Mid-Century Hotel

La Veleta · Tulum

15 rooms · 15 baths · Up to 40 guests · Private pool

A mid-century boutique hotel with 15 rooms, a reception, a pool, a bar area and tropical gardens. Rented only as a whole, for weddings, celebrations, retreats and large groups.

Quoted on requestCheck availability

Akumal

52 guestsOceanfront Villa: Half Moon Bay, Akumal
Akumal · Private villa

AK-100 · Oceanfront Villa

Half Moon Bay · Akumal

Beachfront · Direct beach access · Private beach club

13 suites · 13 baths · Up to 52 guests · Private pool

Included: Private chef, full household staff

A thirteen-suite estate on Half Moon Bay, where a private chef cooks every meal and the L-shaped pool, the rooftop terrace and the beach are all yours.

From USD $2,250 / nightCheck availability
16 guestsOceanfront Villa: Half Moon Bay, Akumal
Akumal · Private villa

AK-101 · Oceanfront Villa

Half Moon Bay · Akumal

Beachfront · Direct beach access · Private beach club

8 suites · Up to 16 guests · Private pool

Included: Private chef, full household staff

An eight-suite house on the sand, with sea-view suites, a beachfront pool with a wet bar and a private chef for every meal.

From USD $1,690 / nightCheck availability

Puerto Aventuras

12 guestsThe villa and its palapa among palms, on the beach
Puerto Aventuras · Private villa

PA-200 · Oceanfront Villa

Puerto Aventuras · Riviera Maya

Beachfront · Direct beach access · Private beach club

6 bedrooms · 4 baths · Up to 12 guests · Private pool

Included: Private chef, butler, daily housekeeping

A beachfront home built around moving water: fountains and channels run through its living spaces beneath a soaring palapa, and the sound of water never fades.

Wall-to-wall with the villa next door, the two book together as one 11-bedroom estate for up to 22 guests.

From USD $1,522 / night · 2027Check availability
10 guestsAerial view of beachfront villa with orange kayaks on sand
Puerto Aventuras · Private villa

PA-201 · Oceanfront Villa

Puerto Aventuras · Riviera Maya

Beachfront · Direct beach access · Private beach club

5 bedrooms · 5½ baths · Up to 10 guests · Private pool

Included: Butler, private chef, daily housekeeping

Open-plan architecture: intimate, light-filled and steps from calm turquoise water.

Wall-to-wall with the Oceanfront Villa next door, the two book together as one 11-bedroom estate for up to 22 guests.

From USD $1,469 / night · 2027Check availability
10 guestsOceanfront Condo, Puerto Aventuras
Puerto Aventuras · Condo

PA-202 · Oceanfront Condo

Puerto Aventuras · Riviera Maya

Beachfront · Direct beach access · Condominium beach club & pools

5 bedrooms · 5 baths · Up to 10 guests · Shared pools

A beachfront condo residence inside Puerto Aventuras: five en-suite bedrooms for up to 10 guests, direct beach access and the condominium beach club and pools, with loungers and palapas.

From USD $700 / nightCheck availability
8 guestsOceanfront Apartment in Puerto Aventuras
Puerto Aventuras · Condo

PA-203 · Oceanfront Apartment

Puerto Aventuras · Riviera Maya

Beachfront · Direct beach access · Condominium beach club & pool

3 bedrooms · 3½ baths · Up to 8 guests · 291 m² built area · Shared pool

A single-level beachfront condo inside Puerto Aventuras, retractable glass opens the living room and the primary suite straight onto the sea.

From USD $625 / nightCheck availability
Up to 6 guestsStone Villa in Puerto Aventuras
Puerto Aventuras · Private villa

PA-204 · Stone Villa

Puerto Aventuras · Riviera Maya

3 bedrooms · 4 baths · Up to 6 guests · Private pool

Stone walls, arched windows and a palapa over the living area, with a private pool in a garden of tall trees, about 15 minutes on foot from the beach.

From USD $660 / nightCheck availability
Up to 10 guestsGolf View Villa in Puerto Aventuras
Puerto Aventuras · Private villa

PA-205 · Golf View Villa

Puerto Aventuras · Riviera Maya

4 bedrooms · 4½ baths · Up to 10 guests · Private pool

A bright house in a gated community, a 5-minute walk from the beach, with a private pool in a palm garden, a rooftop with a plunge pool and views of the golf course.

From USD $350 / nightCheck availability

Puerto Morelos

Up to 16 guestsAerial view of the villa on the beach at Petempich Bay, between the turquoise sea and the jungle
Puerto Morelos · Private villa

PM-400 · Oceanfront Villa

Petempich Bay · Puerto Morelos

Beachfront · Up to 16 guests · Private chef included · Private pool

A beachfront villa on Petempich Bay, for up to 16 guests, with a private chef and housekeeping included, and celebrations for up to 50.

Quoted on requestCheck availability
The whole group standing in the turquoise shallows with their arms up

What our guests say

Read their experiences

Their trip, in their words

Families, friends and wedding groups who planned their stay with Lau and Fede.

★★★★★

“We recently used their services to plan every aspect of our trip with 17 people. Transportation and excursions, birthday celebrations and everything in between. They are incredibly responsive, have great ideas and always made us feel like we were the only clients they had.”

Cortney G. · Family trip, 2026
★★★★★

“Working with Fede and Lau was terrific! They were very organized, patient and true professionals. The airport transfers I arranged for guests were seamless (and fun) and the Cenote tour they booked for us was truly amazing!”

Tricia C. · Weekend celebration, 2025
★★★★★

“Eighteen friends traveled to the Riviera Maya for a wedding, and we trusted Lau and Fede of Community Concierge with the whole trip. It was the best decision. They found us a spectacular beachfront villa, perfect for the whole group. They also arranged a private yacht day, which turned out to be one of the best days of the trip.”

Aileen F. · Wedding group, 2026 · Translated from Spanish

Our Instagram

The places we recommend, photographed by us as we travel them.

We're one message away

Tell us what you have in mind. We answer by WhatsApp or email, in English or Spanish, and for bigger trips we're glad to hop on a call.